Blackland Water Supply Corporation offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Bills are always mailed by the 1st of each month and are due by the 15th of the month. A late fee will apply to all unpaid bills after the 15th of the month. Disconnect Notices will be sent on the 16th of the month. Payments must be received and account paid in full by close of business on the 26th of each month or service termination will occur on the date printed in the late notice.
NEW Customer Portal - Pay your bill online
You can now pay your bill online using visa, mastercard, checking or savings account. We have partnered with CUSI to provide an Integrated Customer Portal. With this new Customer Portal, you will be able to pay online as you have in the past, however your payment will show in our system immediately.
There are also additional features that you will be able to take advantage of.
Have you wondered how much your bill is but still haven't received it in the mail? You will be able to view your bill online. You can also pay your bill online for a small convience fee.
Have you had issues with receiving your bill? You can now sign up to receive e-bills. E-Bill is a great way to eliminate the issues that happen with post office delays.
Do you prefer another language? There is a language option for those that prefer spanish with additional language options available upon request.
The Portal will also provide you access to documents and additional information not found on our website.
Please go on and register with the Customer Portal so that you can pay online or begin benefiting from these other options.
To register you will need:
- Your account number
- Phone number we have on file
- Service Address
This service will be linking your account number to the phone number we have on file for you for verification. If you are unsure which number we have on file for you or you need to update your phone number, call the office at 972-771-6375. We can get that updated for you very quickly.
To register with our new Customer Portal service, click the following link:
- CUSI charges a convience fee of $2.50 for each credit card or online payment. That transaction will appear on your bank statement as "BWSC Payment Services" and will go directly to the payment processor.
- We will be phasing out PSN over the next 60 days. If you are registered with PSN, you will need to begin using the new provider before the service expires on April 30, 2019.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill. We do not count post mark dates when determining if your payment is on time. Payment must be received in our office by the due date. (Yes, We do check the mail and enter and post checks daily.)
Payment Drop-off Location
You may pay your bill in person at our office address. We accept checks or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Payments can be made at:
6715 State Hwy 276
Royse City - (Check or Money Order Only)
The dropbox is availiable 24hours a day. Please make sure your account number is on your check or money order so that we are able to properly credit your account. If the 15th falls on a Friday or Saturday, the drop box will be checked by 8:00am on the 16th.
Payment Through Automatic Draft
We can set up automatic draft so that your account is always paid on time and without the hassel. All you need to do is complete the automatic draft form below and return it along with a cancelled check. There is not a cost to have automatic draft.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account or longer. The banks are using a third party processing service to issue the checks. They are not always sending the checks when they are pulling the money from your account so I caution you on using this method to pay. Please take this into consideration so that you don't incur late fees. Please consult with your bank for more information.